Net Connect hiring for MNC - Technical Support Engineer in Gurgaon

Technical Support EngineerDate of posting:06 Mar

Eligibility : BCA, MCA, BE/B.Tech
Location : Gurgaon
Job Category : IT/Software
Last Date : 16 Mar 2014

Job Type : Full Time
Hiring Process : Face to Face Interview

Net Connect - Job Details

Qualification :

• BCA/ BE/ BTech/ MCA candidates

Job Description : 

• Provide helpdesk support and resolve problems to the end user.
• Monitor and respond quickly and effectively to requests received through the IT helpdesk. 
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Utilize and maintain the helpdesk tracking software.
• Document internal procedures.
• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment. 
• Install, test and configure new workstations, peripheral equipment and software.
• Report issues to the Service Desk for escalation.

Skills :

• Candidate must have good command over English .

Salary :

• 12k - 25k per month

 

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Company Profile

Headquartered in India's Silicon Valley, Bangalore, Net Connect Pvt. Ltd is is a Professional Services Organisation . With offices in major cities in India like Bangalore (HO), Delhi, Mumbai and Jamshedpur, we have more than 20 Service Locations in India today.